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Privacy Policy

How we handle your data

Last updated: February 2026

Overview

ChannelHop is a free travel cost comparison tool. We are committed to protecting your privacy. This policy explains what data we collect (very little) and how we use it.

Data We Collect

Journey Data

When you use the calculator, you enter a UK starting point and French destination. This data is used solely to calculate your journey costs and is not stored on our servers. Journey data is processed in real-time and discarded after your results are generated.

Trip Builder Data

If you use the Trip Builder feature, your saved trips are stored in your browser's localStorage. This data never leaves your device and is not transmitted to our servers.

Settings

Your preferences (such as default vehicle type) are stored in your browser's localStorage. This data stays on your device.

Third-Party Services

OpenRouteService

We use OpenRouteService for geocoding (converting location names to coordinates) and route calculation. When you enter a location, the search query is sent to their API. See the OpenRouteService privacy policy.

OpenStreetMap / Leaflet

Maps are rendered using Leaflet with OpenStreetMap tiles. Map tile requests are made directly to OpenStreetMap's tile servers. See the OpenStreetMap privacy policy.

Cookies

ChannelHop does not use tracking cookies. We do not use Google Analytics or any third-party analytics service. The only browser storage used is localStorage for saving your Trip Builder data and settings, which is not transmitted to any server.

Data We Do Not Collect

  • We do not collect personal information (name, email, phone)
  • We do not require account creation or login
  • We do not use tracking cookies or analytics
  • We do not sell or share data with third parties
  • We do not store your journey searches on our servers

Changes to This Policy

If we make changes to this privacy policy, we will update the "last updated" date at the top of this page.

Contact

If you have questions about this privacy policy, please get in touch via our website.